Just a quick follow up to the previous post about the disappointment I have felt with the care company.
We have spoken to the boss and social services, both of whom have been very helpful and supportive, agreeing that travel time should not be included in the care time we pay for. They are endeavouring to ensure that carers coming to my nans house will stay for the time we pay for. I decided this was probably not the time to question the others who pay for the time but do not get it. But it is still something I feel passionately about, and I will be talking to the social worker in the near future as to what can be done for those without a voice.
Unfortunately we had more problems with one carer over the weekend, to the point where I have had to tell the company nan and I have agreed we would rather she did not come to the house again. It is not that she is abusive or rude, but she has the wrong attitude for my nan, and does not seem able to grasp the idea of dementia, or how to adapt conversation or requests in a way that a person with dementia can understand.
Which leads me to the question, am I asking too much from the carers? Are my expectations too high? I seem to get more stress each week from the tiniest issues that arise from carers not doing things the way I expect that I have considered stopping them coming at all. I know in the short term this will ease my stress, but I do not want to completely cut off the option of going out. Even though I refuse to go out at the moment as I am unable to trust the carers enough to have peace of mind leaving nan with them.